As Tim Scruta approaches his 2nd year anniversary with ConnXus, we’d like to shine the spotlight on our Product Services Manager as he settles into the new ConnXus Portland office. Before working with ConnXus, he was a student at Bowling Green State University where he achieved a Bachelor of Science and Business Administration degree with a specialization in Supply Chain Management.
Here’s what he had to say:
What are your main responsibilities as Product Services Manager?
Scruta: For anyone who has ever worked for a start-up, you’ll understand when you walk in the office door each morning, your duties can change significantly from day today. We joke that we, the team members, wear many hats. Whether this means performing account manager duties for the afternoon, changing the water cooler or performing sales calls in order to help support one another. Aside from my many “hats”, my main responsibilities are being the product expert and providing our customers the support they need in order for them to be successful. This includes demonstrating our products, answering any product-related questions, and providing analysis on their current supplier diversity initiatives. Additionally, I am heavily involved throughout the sales and contraction process, providing the education and material our client needs.
How have your responsibilities progressed since you first started with ConnXus?
Scruta: Initially, I was hired in July 2013 to split my time between ConnXus and Rod Robinson’s other company Accel Advisors. On the ConnXus side, I was involved with the day to day customer service tasks and researching vendors as a part of the manual data validation process. For Accel Advisors, I was working as a sourcing analysis and consultant for a prominent real estate management client. On January 1st, 2014, I transitioned into a project management role with ConnXus where I was responsible for managing the scrub process from start to finish. Additionally, I was responsible for revolutionizing the scrub product from a basic flat spreadsheet to a dynamic interactive scrub Xperience for our clients. With this transition, I helped support and manage the supplier diversity program for a client within the medical industry. My main responsibilities included training the prime suppliers on how to report their tier II spend and developing strategies on how to increase our client’s supplier diversity spend. Most recently, I relocated to Portland, Oregon where I transitioned into my current role today. I am continuing my previous responsibilities along with creating brand awareness and selling the ConnXus Xperience.
What should existing and potential West Coast clients anticipate the most from ConnXus’ Portland expansion?
Scruta: Our existing and potential West Coast clients can anticipate industry-leading supplier diversity solutions and experience the customer-centric philosophy we pride ourselves on. Additionally, small and minority West Coast suppliers can anticipate great opportunities to work with our existing clients on the east coast, along with new clients in their backyard. Creating this bi-coastal connection within the supplier diversity space will be an exhilarating Xperience both our clients and suppliers will not want to miss.