Digital Disruption at ConnXus: Supplier Risk and Ethics Analysis
For many buying firms, the quality of goods and services are contingent on its suppliers.
Suppliers can indirectly impact brand perception from business to consumer. While delivered goods can be inspected through quantitative metrics, there are a host of other metrics firms should track related to their vendors, including risk and ethics. As supply chains grow more complex, risk increases exponentially. Suppliers further downstream may reside in different legal and geographic jurisdictions, with varying cultural and business norms. They may have environmental and labor oversights that could damage a firm’s reputation by association. Beyond ethics, any number of factors can impact risk, including the nature of items sourced, country of origin, political factors, and the sensitivity of intellectual property (1).
Transferring Risk is Risky Business
Placing risk management solely on suppliers is negligent. Firms are increasingly expected to act with social responsibility within their entire supply chains, and are held accountable through legislation such as the Dodd Frank Act and the EU Directive 2014/95/EU (2). Beyond meeting compliance set by these regulatory bodies, firms that actively mitigate risk maintain clear communication and close relationships with their suppliers. Accurate and timely information allows firms to respond quickly to changes in supply chain. By evaluating and communicating with riskier suppliers, firms can reduce harmful practices and strengthen partnerships that take advantage of a supplier’s nimbleness and innovation.
Supply Chain Ethics Start with Strategy
Firms pressured to cut costs and move quickly may build a supply chain with poor ethical practices in haste. Taking control of ethical risk in supply chain requires a risk segmentation process that is continuously monitored. Suppliers can be assessed in tiers of low to high risk, based on a holistic understanding of their corporate responsibility and financial health. Digital technologies help align a firm’s risk priorities to actual business outcomes. Firms are encouraged to segment suppliers based on characteristics such as product category, location, nature of supplier relationship, and broader risk factors dependent on a supplier’s situation (3).
Complexity Should be Respected, Not Feared
Processes enabling qualitative analysis in supplier risk and ethics are also best practices that promote inclusive supply chains. The act of sourcing changes a firm’s supply chain network and likely adds complexity. Complexity is an opportunity to manage and engage with suppliers, to create a sustainable approach to sourcing strategy. Multi-tier supplier management systems involve complex decision theory and require smart solutions that span the procurement process (4). In this environment, firms must learn to cope with the uncertainties and disruptions of a global supply chain. This requires a shift in attention from purchasing operations to supply management (5).
Our Approach to Risk Analysis
At ConnXus, we have robust tools for your supplier management needs. OurRisk Scorecard™ helps buying firms make informed business decisions related to sourcing by ranking each supplier within its own industry using financial information and past performance. The tool offers widespread comparison with other suppliers, and will also be updated in 2018 to include risk segmentation beyond economic risk. Our detailed risk scores will include debt scores by country, private and public sector cost of capital, and alerts for risk mitigation in human trafficking reports and legal proceedings. These metrics will help your firm make better decisions in choosing supplier relationships.